Initial Contact & Questions:

New England Benefit Services
Phone: 1-800-335-0003
Fax: 1-617-879-3379
Email: info@nebenefitservices.com

 

Policyholder Customer Service and Claims:

IMG (International Medical Group)
Mail to: IMG, 2960 North Meridian, Indianapolis, IN 46208 U.S.A.
Phone number in the U.S.: 1-800-628-4664 or 1-317-655-4500
Phone number outside the U.S.: 01-317-655-4500 (collect if necessary)
Email: insurance@imglobal.com